What does 'initial payment' mean?

The initial payment is the very first payment you make for your Season Ticket. This will be a full month if you pay monthly, the quarter if you have chosen a quarterly ticket and the full year if you have chosen our annual ticket option. Subsequent payments or renewals can then be paid by direct debit, credit/debit cards or by BACS.

ParkPass App Maintenance

On Friday 22 January from 20:00, we'll be carrying out some maintenance work on our ParkPass App online customer account portal and our ParkPass App which may take several hours to complete. During this time, some features of your online account and App might not work as expected, so we recommend not logging into your account or using the App if at all possible.

Any live parking sessions within the App could be affected while we’re making changes, so if you experience a problem please contact our Customer Services Team on 0345 050 7080 for assistance. Lines are open 24/7.

We're sorry for any inconvenience this may cause.