I'm trying to appeal a PCN but the option to appeal is not available?

You’ll have 28 days starting from the day after the date on the letter you received informing you of the Parking Charge Notice (PCN) to lodge an appeal with us. Once this time has been exceeded you won’t be able to access the appeal process.

If you’ve found a PCN on your vehicle, it can take up to 48 hours from the date you parked with us for a PCN to appear online. If you’ve tried to appeal or pay within this period and it hasn’t worked, please try again the following day.


On Tuesday 19 November from 23:00, we'll be making changes to our Pre-book journey which will take around 11 hours to complete. Unfortunately, during this time you won’t be able to make any new booking(s).

Although all existing booking(s) won’t be affected, you won’t be able to amend or cancel while we’re making changes.

We're sorry for any inconvenience this may cause.