Zelf Hussain, Rachael Maria Wilkinson and Mark James Tobias Banfield have been appointed as Joint Administrators of National Car Parks Limited to manage its affairs, business and property, and act without personal liability. The Joint Administrators are licensed in the United Kingdom to act as Insolvency Practitioners by the Institute of Chartered Accountants in England and Wales.

The Joint Administrators are bound by the Insolvency Code of Ethics which can be found at: https://www.gov.uk/government/publications/insolvency-practitioner-code-of-ethics

The Joint Administrators may act as controllers of personal data as defined by UK data protection law depending upon the specific processing activities undertaken. PricewaterhouseCoopers LLP may act as a processor on the instructions of the Joint Administrators. Personal data will be kept secure and processed only for matters relating to the Joint Administrators' appointment. Further details are available in the privacy statement on the PwC.co.uk website or by contacting the Joint Administrators.

The Joint Administrators continue to trade the NCP business, however, several sites have been identified that are commercially unviable and have been closed. The sites identified for closure can be found at pwc.co.uk/ncp.

A link to the website can be found at https://www.pwc.co.uk/ncp for further updates on the Administration.

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I am having issues with my account set up on the NCP App

We are sorry that you are experiencing problems with getting your account set up. Here are a selection of common set up problems we know our customers have come across and some hints and suggestions to consider:

Adding your vehicle registration number – please exclude any spaces so it is a full block of characters.

Adding banking information to your account – please ensure that the address which you have entered under the ‘Billing Address’ section is a precise match to the address which is registered to your bank account.

Cannot progress past the initial ‘Before you can park’ page – this is likely because your phone settings are set to a large font size, this is affecting your ability to view the whole page and progress with your account set up. Please adjust your font size to move forwards.