Refund Request

To request a refund for other concerns, please complete the form below.

Please ensure the transaction has been debited from your account as we are unable to process refunds on 'pending' transactions. Contactless and cash refunds will only be considered with the relevant evidence of payment.

We will respond to your request within 10 working days & provide you an update by email.

If a refund is processed funds will take 3 - 5 working days to appear in your account.

4) Updated - Refund Request - Other

First Name*

Last Name*

Email Address*

Phone Number*

Vehicle Registration*

Parking Date*

Car Park Name*

Why are you requesting a refund?

Comments

Amount Paid*

Payment Details - First 6 digits

Please provide the first 6 digits of the long card number used to pay

Payment Details - Last 4 digits

Please provide the last 4 digits of the long card number used to pay

If you paid using contactless (eg. Apple / Google Pay) or cash please upload evidence of this debiting your account and / or ticket.

Proof of Payment Upload

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Refund Request - Other