Zelf Hussain, Rachael Maria Wilkinson and Mark James Tobias Banfield have been appointed as Joint Administrators of National Car Parks Limited to manage its affairs, business and property, and act without personal liability. The Joint Administrators are licensed in the United Kingdom to act as Insolvency Practitioners by the Institute of Chartered Accountants in England and Wales.

The Joint Administrators are bound by the Insolvency Code of Ethics which can be found at: https://www.gov.uk/government/publications/insolvency-practitioner-code-of-ethics

The Joint Administrators may act as controllers of personal data as defined by UK data protection law depending upon the specific processing activities undertaken. PricewaterhouseCoopers LLP may act as a processor on the instructions of the Joint Administrators. Personal data will be kept secure and processed only for matters relating to the Joint Administrators' appointment. Further details are available in the privacy statement on the PwC.co.uk website or by contacting the Joint Administrators.

The Joint Administrators continue to trade the NCP business, however, several sites have been identified that are commercially unviable and have been closed. The sites identified for closure can be found at pwc.co.uk/ncp.

A link to the website can be found at https://www.pwc.co.uk/ncp for further updates on the Administration.

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The NCP App keeps giving me a ‘Session timing out’ message?

In regards to using our NCP app and the timing out issue, the session timing out message you are seeing is due to integration issues with your actual mobile phone clock/time settings. The sessions on our app integrate with the clock setting to ensure the appropriate tariffs are available for selection at the correct time, and thereafter ‘count down’ on the main screen to the end of the parking session.

 

Therefore, please ensure the following is set correctly:

iOS

Settings -> General -> Date & Time -> 24-Hour Time – set to green tab
Set Automatically – set to green tab
Time Zone – London

Android

Open your phone's Clock app .
Tap More Settings. Change date and time.
Tap Use 24-hour format.