Manchester car park changes from 1 January 2021

Since 1999, NCP and Manchester City Council have jointly run the city’s car parks under a joint venture agreement.

After a long and successful partnership, this joint venture will come to an end on 31 December 2020, and Manchester City Council will be taking back the operation of several car parks across the city. NCP will no longer be involved in running these sites as of 1 January 2021.

The other car parks which were under the joint venture will remain with NCP.

This change will affect the operations of these car parks including which payment products are accepted, the range of ways to pay, and the staffing and support services for customers.

If you want to park at one of the locations the council will take over from 1 January, you’ll need to pay on arrival at the pay machine or contact the council to make alternative arrangements. Find out more on the Manchester City Council website  

If you currently park using an NCP product, please see details below of your options from 1 January 2021.

Resident Pass 1

Your NCP parking options from 1 January if you have a Resident Pass 1

1. Keep and continue to use your Pass at one of the car parks listed below
   • Your Resident Pass 1 will continue to be accepted at the below car parks after 1 January
2. Cancel your NCP Residents Pass
   • To cancel your NCP Residents Pass please email [email protected] and we’ll arrange a pro-rata refund for any unused period remaining of your NCP Residents Pass

Car parks not accepting Resident Pass 1 from 1 January	Car parks to continue accepting Resident Pass 1 from 1 January
A. Manchester Arndale B. Manchester Bridgewater Hall C. Manchester King Street West D. Manchester Northern Quarter E. Manchester Piccadilly Gardens	1. Manchester Chester Street 2. Manchester Great Northern Warehouse 1 3. Manchester Great Northern Warehouse 2 4. Manchester Oxford Street 5. Manchester Palace 6. Manchester Printworks 7. Manchester Sackville Street 8. Manchester Spinningfields

 

Resident Pass 2

Your NCP parking options from 1 January if you have a Resident Pass 2

1. Keep and continue to use your Pass at one of the car parks listed below
   • Your Resident Pass 1 will continue to be accepted at the following car parks after 1 January
2. Cancel your NCP Residents Pass
   • To cancel your NCP Residents Pass please email [email protected] and we’ll arrange a pro-rata refund for any unused period remaining of your NCP Residents Pass

Car parks not accepting Resident Pass 2 from 1 January	Car parks to continue accepting Resident Pass 2 from 1 January
A. Manchester Arndale B. Manchester Bridgewater Hall C. Manchester King Street West D. Manchester Northern Quarter E. Manchester Piccadilly Gardens	1. Manchester Chorlton Street 2. Manchester Great Northern Warehouse 1 3. Manchester Great Northern Warehouse 2 4. Manchester Oxford Street 5. Manchester Palace 6. Manchester Printworks 7. Salford Stanley Street

 

ParkPass Card SaverID

Continue to use your ParkPass Card and get your Saver Deal at the car park(s) it was originally valid for, from 1 January, if they’re listed below

Car parks not accepting ParkPass SaverID from 1 January	Car parks to continue accepting ParkPass SaverID from 1 January
A. Manchester Arndale B. Manchester Bridgewater Hall C. Manchester Deansgate D. Manchester King Street West E. Manchester Northern Quarter F. Manchester Piccadilly Gardens	1. Manchester Central 2. Manchester Chester Street 3. Manchester Chorlton Street 4. Manchester Great Northern Warehouse 1 5. Manchester Great Northern Warehouse 2 6. Manchester Oxford Street 7. Manchester Palace 8. Manchester Printworks 9. Manchester Spinningfields 10. Salford New Bailey 11. Salford Stanley Street

 

NCP Season Tickets

Your NCP parking options from 1 January if you want to park using an NCP Season Ticket

1. Continue to use your NCP Season Ticket if it’s valid for a car park which NCP will continue to run - see map below.
2. Transfer your NCP Season Ticket to a car park which NCP will continue to run - see map below.
   • Please email [email protected] stating your customer number and the car park you want to transfer to no later than 16 December 2020 and we’ll confirm new details for your chosen location.
3. Cancel your NCP Season Ticket

• If you don’t want to transfer your Season Ticket to another NCP location, we’ll need to cancel your ticket from 31 December 2020, and issue any pro-rata refund which is due to you for the unused term of your Season Ticket
• In order to facilitate this cancellation and refund policy as quickly as possible please forward your bank account name, sort code and account number to [email protected] – if the refund requested is on behalf of a company this will need to be provided on a company letter head
• One of our team will then be in touch with you in the next few weeks to confirm the cancellation and refund process with you

Car parks not accepting NCP Season Tickets from 1 January

Car parks to continue accepting NCP Season Tickets from 1 January

A. Manchester Arndale B. Manchester Aquatics Centre C. Manchester Bloom Street  D. Manchester Bridgewater Hall E. Manchester China Town F. Manchester Deansgate G. Manchester Hulme Street H. Manchester King Street West I. Manchester Northern Quarter J. Manchester Piccadilly Gardens

1. Manchester Central 2. Manchester Chester Street 3. Manchester Circle Square 4. Manchester Chorlton Street 5. Manchester Major Street 6. Manchester Great Northern Warehouse 1 7. Manchester Great Northern Warehouse 2 8. Manchester Oxford Street 9. Manchester Palace 10. Manchester Printworks 11. Manchester Sackville Street 12. Manchester Spinningfields 13. Manchester Store Street 14. Salford New Bailey 15. Salford Stanley Street

 

Pre-book

Your NCP parking options from 1 January if you want to Pre-book an NCP car park

1. Continue to pre-book with NCP at the following locations

Car parks not accepting NCP Pre-book from 1 January	Car parks to continue accepting NCP Pre-book from 1 January
A. Manchester Arndale B. Manchester Aquatics Centre C. Manchester Bridgewater Hall D. Manchester Deansgate E. Manchester King Street West F. Manchester Northern Quarter G. Manchester Piccadilly Gardens	1. Manchester Central 2. Manchester Chester Street 3. Manchester Chorlton Street 4. Manchester Great Northern Warehouse 1 5. Manchester Great Northern Warehouse 2 6. Manchester Oxford Street 7. Manchester Palace 8. Manchester Printworks 9. Manchester Spinningfields 10. Salford New Bailey 11. Salford Stanley Street

 

NCP Validations

Your NCP parking options from 1 January if you want to park using your validation

Continue to use your NCP Validation and get your discount

• Your validation deal will continue to be accepted after 1 January, if it was originally valid at any of the following car parks

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Car parks not accepting NCP Validations from 1 January	Car parks to continue accepting NCP Validations from 1 January
A. Manchester Arndale B. Manchester Aquatics Centre C. Manchester Bridgewater Hall D. Manchester Deansgate E. Manchester King Street West F. Manchester Northern Quarter G. Manchester Piccadilly Gardens	1. Manchester Central 2. Manchester Chester Street 3. Manchester Chorlton Street 4. Manchester Great Northern Warehouse 1 5. Manchester Great Northern Warehouse 2 6. Manchester Oxford Street 7. Manchester Palace 8. Manchester Piccadilly Plaza 9. Manchester Printworks 10. Manchester Spinningfields 11. Salford New Bailey 12. Salford Stanley Street