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How can I pay after my parking session?

If it is the same day, make a payment for the correct duration of your session, it doesn't matter if the times are incorrect.

How can I request a refund?

You can submit a refund request form here.

How do I extend my parking session on the App?

Within the NCP App you will find your active sessions on the home tab where you can extend your session.

What should I do if I have paid for the wrong car park?

Pay for the correct car park to ensure you are covered and request a refund on the incorrect payment.

What should I do if I have paid for the wrong vehicle?

Pay for the correct vehicle registration to ensure you are covered and request a refund on the incorrect payment.