Pre-book city parking unavailable from 1 November 2021

Our city car parks are changing for the better.

We’re investing in new technology for our city car parks to enhance your parking experience and create a seamless paperfree journey for each parking session with us.

In response to customer demand and feedback, we are moving all our services to our ParkPass App. Download and register (it only takes a minute) and use this app each time you want to park with NCP. For the first month you will also receive a 10% discount on all your parking. For more information click here.


So, what does this mean?

Icon - Pre-bookPre-book city parking unavailable - You no longer need to pre-book at these city locations and the last exit for any booking using online Pre-book will be 23:59 on 31 October. You can still pre-book with us for airport parking, which will be available as usual online.

Icon - personWe're making things easier - Our aim is to make parking with NCP simpler and easier. One way of doing this is to make the way you can pay consistent across all our city locations regardless of the size or type of car park, and our new technology will allow us to do this by rolling out the availability of our ParkPass App.

Icon - airportAirport parking is still available - You can still pre-book with us for airport parking, which will be available as usual online here.


What are my alternative payment options once Pre-book is unavailable at city locations after 1 November?

The best way to see what products you can pay with, is to search for the car park you want to park at online where you’ll find the options listed at the top of each page.

Parkpass app      Season Tickets product

ParkPass download panel


Can I still pay for airport parking?

Yes, if you need to park at an airport location, you can still pre-book for these car parks as usual online here.

What are the benefits of using the ParkPass App?

  • Enjoy our Introductory offer of 10% on app payments for your first month
  • Our ParkPass App prices are around 20% cheaper than paying in the car park at the machine (where available)
  • No fees or convenience charges
  • App payments are 100% ticketless meaning there’s no need to take a ticket on entry, display one while parked, carry one around with you or use one to pay
  • Remotely extend parking sessions
  • Ensure a safer, contact-free parking experience

For the best experience, register for your account on the app. See our step by step registration guide.

What are the benefits of a Season Ticket?

An NCP Season Ticket offers the best available prices for our car parks, for those parking frequently whether on business or leisure.

  • You can save up to 70% on the cost of your parking
  • It’s also the most convenient way to pay for regular parking as it provides unlimited access to a chosen car park, meaning you can park as often as you like, regardless of your reason for parking, for the period and type of your ticket. There are no restrictions
  • Choose from a 2, 3 or 7 day ticket type

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