ParkPass App tips and user guides
Our ParkPass App is the easy way to pay for parking across 250+ locations nationwide.
Here you’ll find some handy tips and user guides to get the best out the app including advice on registering an account, adding a SaverID and more. Select your query below to be directed to the relevant section.
How to register an account
- To pay using the app you need to register an account and add your payment details. These must be a valid debit or credit card.
- It’s simple and quick to register and it’s best to do this in the app
How to enable AutoPay for a vehicle
- AutoPay (where accepted) is the most convenient and a contact-free way to pay for parking. Experience fully automated vehicle recognition and payment when you park.
- Car parks accepting AutoPay will show in the app either with an AutoPay icon
or will be described as ‘Autopay enabled’ against the car park
How do I pay using the ParkPass App at a Pay and Display location?
- Register your app account including your payment details before you arrive to park
- Select the pay and display car park on the map screen you’re parking at and select how long you want to park for
- Press Pay now and your parking session will start
- Extend your parking remotely if you need more time. Select app main menu > Parking sessions
> Active session. Choose the ‘Extend’ button
How do I pay using the ParkPass App at a barrier location?
- Register your app account including your payment details before you arrive to park
- DO NOT push for a paper ticket when you arrive. Parking using the app is ticketless
- Instead, scan the QR code at the entry and exit barriers to gain access and pay for parking
- Payment for your stay will automatically be taken from your payment card after scanning to exit
How to add a SaverID
- If you have a Saver Deal through your organisation, you’ll need to add a SaverID and Activation code if you have one, to your app account
- It’s easy to do, and can be done at registration or at a later date