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Cashless Parking

As of 1 April 2019 we have moved payment options in some of our car parks towards being cashless. This means you won’t be able to pay for your parking using cash – all coins and notes – at some locations, while at others, there will be fewer machines accepting cash. We’ll continue to offer other convenient ways to pay using credit/debit cards or your mobile phone, but coins and notes will not be as widely accepted.

Cashless parking

This move is in response to wider changes in the way our customers pay for parking at our car parks. The growth of cashless payment options has increased over the past few years and our aim is to provide a customer experience which reflects these trends. Cashless payment options are fast, secure and mean you won’t need to worry about having cash on you when parking with us.

Affected car parks

Car Park   Cashless    Reduced cash machines 
Banbury Cherwell Centre   tick
Belfast Montgomery Street   tick
Birmingham New Street   tick
Birmingham Newhall Street tick  
Bradford Southgate   tick
Brighton Theatre   tick
Chatham Rhode Street tick  
Doncaster Odeon   tick
Glasgow Central Station   tick
Haywards Heath Harlands Road  tick  
Hemel Hempstead Hillfield Road   tick
Horley Station tick  
Ipswich Blackfriars   tick
Ipswich Portman Road tick  
Leeds Wellington Place tick  
Leicester Rutland Centre   tick
Leicester Welford Road tick  
Lincoln Brayford Street   tick
Lincoln Central   tick
Lincoln St Rumbold Street   tick
Lincoln Steep Hill   tick
London Barbican tick  
London Berners Street tick  
London Brewer Street tick  
London Carrington Street tick  
London Docklands City Habour tick  
London Grosvenor Hill tick  
London Harley Street tick  
London Isle of Dogs South Quay tick  
London Kings Cross St.Pancras tick  
London Mayfair (Milennium Hotel) tick  
London Olympia tick  
London Park Road tick  
London Regents Park tick  
London Shaftsbury tick  
London Victoria tick  
Luton Regent Street   tick
Newark Northern Road tick  
Newark Northgate Rail Station   tick
Newark St Marks Place   tick
Newcastle Carliol Square   tick
Newcastle John Dobson Street   tick
Peterborough Deacon Street   tick
Peterborough Lincoln Road   tick
Sheffield Hartshead Square   tick
Southampton Portland Terrace   tick

 

Cashless payment options

We offer a range of cashless payment options in our car parks. When parking with us, look out for signage at the car park detailing which methods are on offer at that location.

Card payments and contactless card payments will be the most available way to pay. This will include using your card via chip and pin or tapping to use a contactless payment where possible.

Mobile payment apps such as Apple Pay, Google Pay and other methods using a similar tap to pay method as contactless cards. 

Parking mobile payment apps such as PayByPhone allow to pay for your parking without having to use one of our payment machines. You’ll need to register with PayByPhone and provide them with your registration, card details and a location code (which can be found on signage around the car park) before paying.

NCP ParkPass is our account based payment option. Once signed up you can use your NCP ParkPass card to enter and exit participating car parks and your account is automatically charged for your parking meaning you can save time by not having to go to the payment machine.

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