£5 for 24 hours parking offer

NHS free parking closes 7 June     £5 for 24 hours parking

£5 for 24 hours parking

Don’t miss out on our limited parking offer of £5 for 24 hours parking at selected car parks nationwide using our ParkPass App. Whether you’re a key worker or someone who needs parking as you return to work, our offer is designed to help as the country transitions out of the lockdown period.  

Participating car parks for £5 for 24 hours parking offer

The participating car parks for the £5 for 24 hours parking offer may change or be withdrawn at short notice, so please be sure to check this page for confirmation that the car park you want to park at and this offer are still available.

Barriered car parks

 Aberdeen Shiprow  Ashford County Square  Banbury Cherwell Centre  Belfast Dublin Road  Belfast Montgomery Street
 Belfast The Tannery  Birmingham High Street  Birmingham Horsefair  Birmingham Londonderry House Birmingham New Street
Birmingham Newhall Street Birmingham Royal Angus Bolton Deane Road Bolton Octagon Theatre MSCP Bolton Topp Way (Duke Street)
Bournemouth Hinton Road Bournemouth The Square  Bradford Hall Ings Bradford Southgate   Brighton Centre Russell Road
Brighton Theatre Bristol Broadmead Bristol Nelson Street MSCP  Bristol Queen Charlotte Street Bristol Rupert Street
Bristol St James Barton   Cardiff Dumfries Place  Cardiff Greyfriars   Cardiff Knox Road  Cardiff Pellett Street
Cardiff Westgate Street Cheltenham The Brewery Quarter Chester Pepper Street Colchester High Street Colchester Osborne Street
 Coventry Belgrade Plaza Croydon Central Croydon Wandle Derby St Peters Quarter Eastbourne Trinity Place
Edinburgh Castle Terrace Edinburgh Holyrood Road Exeter Market Street  Folkestone Middelburg Square Glasgow Central Station
Glasgow George Street Glasgow Mitchell Street Glasgow The Glasshouse Ipswich Blackfriars Kingston Fairfield
Kingston St James Road Leeds The Core  Leeds The Markets  Leeds Wellington Place Leicester Abbey Street
Leicester East Street   Leicester Lee Circle Leicester Rutland Centre  Leicester St Nicholas Circle Leicester Welford Road
Lincoln High Street Liverpool Moorfields  Liverpool Pall Mall Luton Regent Street  Manchester Aquatic Centre
Manchester Bridgewater Hall Manchester Spinningfields Newark Northgate Rail Station  Newark St Marks Place  Newcastle John Dobson Street
Newport High Street   Norwich St Stephens Street  Nottingham Huntingdon Street  Nottingham Mount Street Nottingham St James Street 
Nottingham Stoney Street Pontypridd Catherine Street  Reading Garrard Street Salford New Bailey Manchester Salford Stanley Street Manchester
Scarborough Balmoral Sheffield Arundel Gate  Sheffield Blonk Street Sheffield Campo Lane Sheffield Furnival Gate
Sheffield Hartshead Square Sheffield Solly Street  Sheffield Wellington Street  Southampton Portland Terrace Stafford Guildhall
Stratford-upon-Avon Rother Street Swansea The City Gates Swansea Kingsway Swansea Orchard Street  Truro Highcross
Wandsworth Southside 1  Wandsworth Southside 2 Weston-super-mare High Street Worcester Cathedral Square York Station South
York Tanner Row Wolverhampton Wulfrun Centre      

Pay & Display car parks

 Ashford Park Mall  Ashton-under-Lyne Cotton St  Axminster Lyme Street  Banbury Marlborough Road  Barnet The Spires
 Bexleyheath Royal Oak Road  Birmingham St Judes Passage Bolton All Saints Street East Bolton All Saints Street West Bolton Ashburner Street
Bolton Back Cheapside Bolton Back Cheapside 2 Bolton Blackhorse Street Bolton Breightmet Street Bolton Central Street
Bolton Clive Street Bolton King Street Bolton Octagon Theatre SP Bootle Court Merton Road Boston Market Place
Bournemouth Terrace Road Cardiff Adam Street Cardiff Rapports Cardiff Stadium Cheltenham Portland Gates
 Cheltenham Portland Street  Chester Browns Yard  Clacton Jackson Road  Crawley Boulevard East  Crawley Boulevard West
 Crawley Cross Keys  Crawley Parkside  Derby Liversage Street  Derby Siddals Road  Derby St Peters Courtyard
 Doncaster East Laith Gate  Doncaster Odeon  Dundee North Lindsay Street  Dundee Willison Street  Epsom High Street
 Epsom The Ebbisham Centre  Glasgow Ingram Street  Gloucester Blackfriars  Gloucester Market Parade Grantham Station Car Park 3
Grimsby Doughty Rd  Grimsby Garden Street Hemel Hempstead Hillfield Road     Hereford Berrington St  Hereford Little Berrington St
 Hinckley Britannia Shopping Centre Horley Station Ipswich Burrell Road  Ipswich Cox Lane Ipswich Portman Road
Ipswich Tower Ramparts    Ipswich Turret Lane Kings Lynn Church Street   Leicester Rutland Centre   Lewes Eastgate
Lincoln Brayford Street Lincoln Central  Lincoln Motherby Lane   Lincoln St Rumbold Street  Lincoln Steep Hill
Liverpool Primrose Hill Liverpool Rumford Street    Liverpool Smithfield Liverpool The Arches Liverpool Tithebarn Street
Luton Old Court House Lyme Regis Pitthouse  Manchester Store Street Newark Northern Road Newcastle Carliol Square 
Newcastle St John Street   Newport North Street Newport Station Approach Northampton St Peters Way   Nottingham St James 
Nuneaton Newdegate Street  Peterborough Brook Street  Peterborough Deacon Street   Peterborough Lincoln Road Pontypridd Goods Yard
Portsmouth Crasswell St Surface  Portsmouth Crasswell Street MS Preston Church Street  Sheffield Sidney Street   Shrewsbury Wyle Cop
Southport London Street  Southport Promenade  Southport West Street  Stafford Water Street  Stoke On Trent Glass Street
Stoke On Trent Meigh Street Stoke Sampson Street  Swansea Kingsway Surface Site Tamworth Gungate Worthing Union Place
Wolverhampton Church Street Wolverhampton Fryer Street Wolverhampton Pipers Row  Wolverhampton Summer Row  

We’ll monitor and review usage of the car parks and the offer on a weekly basis to help us understand how we can continue to make this available as outlined or what if any changes are needed. 

Who’s eligible for the £5 for 24 hours parking offer and how can I access this offer?

This offer is available to any customer needing to park at one of our participating car parks

The offer ensures the maximum amount you’ll pay for a single parking stay of no more than 24 hours is £5. So if the amount you’re due to pay is less than £5, and your parking stay is for less than 24 hours, you’d only pay the lowest standard tariff applicable at the car park i.e if 2 hours of parking costs £2, you only pay £2. 

If you’re parking at one of our selected barrier car parks, use the NCP ParkPass App to scan your QR code on arrival and exit at the car park.

If you’re parking at one of our selected Pay & Display car parks, the £5 for 24 hours parking offer is ONLY available when you pay using the ParkPass App. If you choose to pay using your credit/debit card, you’ll be charged the standard tariff applicable to that car park and if your parking stay would cost more than £5 you’ll be charged this higher amount. 

To avoid paying more than £5 for a 24-hour parking stay at barrier and Pay & Display car parks, we recommend that before you arrive in the car park you download our free NCP ParkPass App. Registering for an account is easy and only takes a few minutes and your account will be live and active for use immediately once completed.  Download the ParkPass App now via the Google Play Store and Apple Store – search for NCP ParkPass App.

If you’re parking at one of our selected barrier car parks in Manchester, you’ll now need to pre-book to get our £5 for 24 hours parking offer.  You’ll find details of where the offer is available and the terms and conditions which apply below.

If you’re a business interested in finding out more about the £5 offer and other parking offers that NCP has available, email [email protected] with your contact and business details and an outline of what you’re looking for and one of our Commercial team will get back in touch.

Download on the App Store Get it on Google Play 

£5 for 24 hours offer using PayByPhone

In the selected car parks below where our ParkPass App is not accepted, you can still enjoy this offer using PayByPhone.  Follow signage in these car park on how to pay.

Croydon Whitgift Glasgow King Street Grantham Station Car Park 1 Grantham Station Car Park 2 Manchester Bloom Street
Manchester China Town Manchester Hulme Street Manchester Park Street Manchester Port Street Manchester Sackville Street
Manchester Sheffield Street Manchester Stone Street Portsmouth Market Way    

Important information about £5 for 24 hours parking offer

  • Offer is only available at selected barrier and Pay& Display car parks
  • The standard tariff applies at each car park listed up to a maximum of £5
  • The maximum tariff of £5 is for a single visit of no more than 24 hours. Any visit of longer than 24 hours will be subject to further charge.
  • This offer is only available at Pay & Display car parks when paying for parking using the ParkPass App (or PayByPhone at some car parks where ParkPass App is not currently accepted)
  • This offer applies to new parking stays at selected car parks from Tuesday 21 April and cannot be applied retrospectively to vehicles parked in our car parks prior to this date
  • This offer is not available to be pre-booked and does not apply in conjunction with NCP Season Ticket or Gateway products
  • Limited time offer and subject to availability
  • Car park terms and conditions apply and where applicable, NCP ParkPass App terms and conditions will also apply

£5 for 24 hours offer in selected Manchester car parks available to Pre-book

In the selected car parks below where our ParkPass App is not accepted, you can still enjoy this offer by pre-booking your parking at your chosen car park. Simply select the car park you want to book from the table below and pre-book via the car park page

Manchester Arndale Manchester Central Manchester Chester Street Manchester Chorlton Street Manchester Deansgate
Manchester Gt Northern 2 Manchester King Street West Manchester Northern Quarter Manchester Oxford Street Manchester Palace
Manchester Piccadilly Gardens Manchester Printworks      

Important information about £5 for 24 hours parking offer in Manchester

  • Offer is only available to pre-book online via the NCP website
  • Offer valid for bookings and exits up to 7 days in advance of booking date
  • Bookings can be made any time up to two hours before arrival into a NCP operated car park for a parking stay of minimum 2 hours and a maximum of 24 hours
  • This offer applies to new bookings only and cannot be applied retrospectively to existing bookings
  • This offer cannot be used in conjunction with NCP ParkPass or Season Ticket products.
  • No limit to the number of bookings customers can make
  • Limited time offer and subject to availability
  • Only one entry and one exit are permitted per booking made
  • Both car park and pre-book NCP terms and conditions apply

Other important information about our car parks

During the lockdown period, we’re taking steps to make sure our staff and customers are safe as possible.  Please be aware of the following

  • Please note the £5 for 24 hours parking offer may not apply at rail, airport, shopping centre and hospital car parks we operate on behalf of other companies, so we recommend you check signs at the car park to what if any offers might be available. We’re working with our partners at these sites to include them in our offers as soon as possible.
  • Lifts where available, will not be operational
  • No cash payments accepted – only credit/debit cards or ParkPass App or PayByPhone where available
  • Maintain social distancing guidance and stay a minimum of 2m apart from our staff and other customers in the car park
  • Our staff will be wearing protective clothing whilst in the car park completing their duties
  • If you have an emergency or need assistance whilst in the car park you can call our Customer Services team on 0345 050 7080 – lines are open 24/7 

Frequently asked questions

1 - What measures is NCP taking to ensure customers and staff remain safe during the Coronavirus crisis?

The safety of our customers and staff is of paramount importance. Learn more about the steps we're taking.

2 - I’m a business that’s interested in finding out more about the £5 offer and other parking offers that NCP has available for businesses.  Who should I contact?

Simply email [email protected] with your contact and business details and an outline of what you’re looking for and one of our Commercial team will get back in touch.

3 - If I stay for longer than 24 hours, it says additional charges will apply, what are these? For example, if I stay for 48 hours, will I be charged £10 in total?

Yes, you’ll be charged a maximum of £5 for each 24 hour period.

4 - Will the online/offline pre-book prices match this offer, eg. if I want to prebook to stay at a car park next week), will I pay no more than £5?

This offer is not available currently to pre-book

5 - What happens if I lose my ticket after entering a car park, can I still have this special price?

Please contact our Customer Services team for assistance

6 - Do I have to park at certain car parks to get this deal?

Yes, you’ll find a full list of the participating car parks on this page

7 - Why are you charging for your car parks? Many of them were free previously

Unfortunately, for economic reasons and in response to landlord requests, we’re having to reopen as many car parks (on as close to a business as usual basis) as possible with our available staff. This new £5 for 24 hours parking offer is the lowest tariff we can offer currently and we’ll be reviewing on a weekly basis usage of this offer at our car parks to ensure we can understand how we can continue to support this competitive offer for as long as possible

8 - You’re advertising certain car parks to be free for NHS workers, I don’t work for the NHS, does that mean I can’t park at those car parks?

No, you can park at these car parks as well and the £5 for 24 hours parking offer will apply

9 - Can I enter and exit as many times as I want within 24 hours and only pay £5?

No, the £5 for 24 hours parking applies to a single visit

10 - Why aren’t all of your car parks open now?

Some car parks will remain closed in response to a request from a landlord to close it or for other operational and business reasons

11 - How long is this offer on for?

We’re committed to reviewing the availability of this offer on a weekly basis and will monitor and review usage of the car parks and this offer to ensure we understand how we can continue to offer this or what (if any) changes are needed

12 - Is this offer available at all NCP car parks, eg. Crewe train station?

No, please check the table for a list of locations where this offer applies

13 - Is it possible to pay the £5 for 24 hours tariff at Croydon Whitgift car park at the pay machines?

Yes, you can do this when before you leave the car park.  If you choose to pay with PayByPhone you’ll need to pay for parking when you arrive at the car park.

14 - What social distancing measures will be in place in your car parks, especially at the pay machines?

Signage will be in place around the car park to remind customers to maintain a minimum 2 metre distance apart. 

15 - Will your car parks have staff in them?

Yes, our staff­ will be patrolling and maintaining car parks and wearing full protective equipment

16 - What if I only stay in your car park for 1 hour, will I still be charged £5?

No, you’ll pay the usual tariff that applies at the car park, so if your 1 hour of parking costs £1, you’ll only pay £1

17 - Is it £5 for every car park, or is it cheaper at certain sites?

The £5 offer is applicable at selected sites only and is the maximum amount you’d pay for up to 24 hours parking

18 - Will this offer apply in your pay and display sites?

Yes, full details can be found further up the page

19 - Why can’t I pay for my parking with cash?

For safety reasons, we’re not accepting cash payments at this time

20 - If I drive in to a car park and there are no spaces available, do I still have to pay to get out?

If you exit the car park within 10 minutes of arrival, no charge will apply

21 - Is everything in the car park working as normal, eg. lifts?

For safety reasons, lifts won’t be operational and no cash payments will be accepted – only credit/debit card or mobile payments via the NCP ParkPass App (or PayByPhone if the ParkPass App is not currently accepted at that location)

22 - How do I get a refund on my season ticket as this price is a lot lower than what I pay for my season ticket?

This offer is for a limited time period, so by retaining your current season ticket, you’ll benefit over the longer period.

23 - What’s the catch? £5 is very cheap, especially for your London car parks. Why are you doing this?

We’d liked to have kept our car parks free however, in these unprecedented times, there are significant demands on our business which means this isn’t possible.  For economic reasons and in response to landlord requests, we urgently need to reopen as many car parks (on as close to a business as usual basis) as possible with our available staff. So we’ll be charging a minimal rate for as long as we are able to. We hope this goes someway to help our customers. 

24 - What if I buy a ticket in your P&D car park from a machine but need to extend the time taking me over £5, how does that work?

If you think you may over run, we recommend you purchase the 24 hour rate for £5 using either the ParkPass App or PaybyPhone

25 - I don’t have a credit or debit card, how do I pay for my parking?

You’ll need your card details to be able to pay for parking, so please contact someone who can provide them to you

26 - I want to complain as I received a PCN for parking at your car park, but when I arrived it was free to park and since 21 April its not.  How can I appeal?

If you wish to appeal against a Parking Charge Notice (PCN) as you feel it has been issued incorrectly, please appeal by sending an email to: [email protected] (include your PCN reference number), or by following the appeal information on the back of the PCN explaining your reasons for appeal. Our enforcement team will attempt to respond as soon as possible but certainly within 14 days.

Closed car parks

Unfortunately, we’ve had to close some car parks which are listed below.  Where possible we’ve suggested the nearest alternative car park for you to park at. 

Car parks currently closed Nearest alternative car park
Belfast City Quays Belfast Montgomery Street
Birmingham Grand Central Birmingham New Street
Bournemouth BH2 Bournemouth The Square
Bristol Prince Street Bristol Queen Charlotte Street
Bromley Travelodge No alternative available
Crawley Kingsgate Crawley Boulevard East & West
Dumfries Southergate No alternative car park
Dundee Bank Street Dundee Willison Street
Dundee Marketgait Dundee Willison Street
Manchester Great Northern Warehouse 1 Manchester Great Northern Warehouse 2
Manchester Piccadilly Plaza Manchester Chorlton Street
Portsmouth Cascades Portsmouth Market Way
Wokingham The Plaza No alternative available

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