I was due to fly with Thomas Cook, but not in the next 72 hours, and booked parking for a non NCP operated car park via;

Please login to your pre-book account to manage your booking;

If your booking is not flexible, please email NCP at [email protected] with the subject line ‘Thomas Cook’. We’ll aim to get back to you as quickly as possible. 
As we’re experiencing extremely high call volumes helping customers travelling in the next 72 hours, we’re prioritising these customer calls first, so please avoid calling NCP if your booking is not due to start within the next 72 hours.