Is your Pre-book price always cheaper than paying on the day when I arrive?

In most cases it is. However sometimes, the Pre-book price may be the same as or more expensive than the price on the tariff board. E.g. at airports, the Pre-book price is dynamic, as it's affected by market conditions. You can check our website for the tariff prices for all NCP operated car parks. Use our 'Find a car park' service to search for car park tariffs.

ParkPass App Maintenance

On Friday 22 January from 20:00, we'll be carrying out some maintenance work on our ParkPass App online customer account portal and our ParkPass App which may take several hours to complete. During this time, some features of your online account and App might not work as expected, so we recommend not logging into your account or using the App if at all possible.

Any live parking sessions within the App could be affected while we’re making changes, so if you experience a problem please contact our Customer Services Team on 0345 050 7080 for assistance. Lines are open 24/7.

We're sorry for any inconvenience this may cause.