I have mistakenly paid twice for my parking, can I claim a refund?

In order for us to assist you with your refund request, please provide us with evidence of your double payment or alternatively your vehicle registration number. Please submit this using our form below, including the payment provider you used.

Fields marked * are mandatory.

Please upload an attachment featuring evidence of your payments. If you don't have this, please list your vehicle registration number.


On Tuesday 19 November from 23:00, we'll be making changes to our Pre-book journey which will take around 11 hours to complete. Unfortunately, during this time you won’t be able to make any new booking(s).

Although all existing booking(s) won’t be affected, you won’t be able to amend or cancel while we’re making changes.

We're sorry for any inconvenience this may cause.