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I'm having difficulties using the service. What should I do?

You can get help direct from your payment provider using the below contact details:

  • Manchester car parks PayByPhone 0161 714 0140
  • Other PayByPhone car parks 0330 400 7275
  • Transport for London PayByPhone 0330 060 4252
  • RingGo 0905 009 1122 Please note RingGo charge a premium rate call to this number.
  • NCP Customer Contact Centre 0345 050 7080

NCP ParkPass App assistance is available via 0345 050 7080 Monday to Friday 8:00 – 19:00 or via our online help centre.