I entered the wrong location code when making a payment. What should I do now?

A payment will need to be made using the correct location code to ensure a parking charge notice isn't issued for non-payment at your location.

You'll find the correct car park location code on signage in the car park and on the payment provider's website. If you've made a payment at an unintended location, you'll be able to apply for a refund from the appropriate payment provider using the below details.

For more information online, visit our payment provider's website:

• RingGo
• Dash
• PayByPhone
• Park and Tube

Alternatively, you can call them directly on the following numbers:

• RingGo 0905 009 1122 (please note RingGo charge a premium rate call to this number)
• DASH 0333 123 1995
• Pay By Phone 0330 400 7275
• Park and Tube  0333 123 1994