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I’ve added my SaverID to my app account. Should I dispose of my NCP ParkPass Card now?

You should keep your NCP ParkPass Card in a safe place for the time being. You should use the app to pay for your parking once your SaverID is added, except for parking in Manchester car parks where the app is not accepted. If you want to park in Manchester, please use your NCP ParkPass Card.

ParkPass App Maintenance

On Friday 22 January from 20:00, we'll be carrying out some maintenance work on our ParkPass App online customer account portal and our ParkPass App which may take several hours to complete. During this time, some features of your online account and App might not work as expected, so we recommend not logging into your account or using the App if at all possible.

Any live parking sessions within the App could be affected while we’re making changes, so if you experience a problem please contact our Customer Services Team on 0345 050 7080 for assistance. Lines are open 24/7.

We're sorry for any inconvenience this may cause.