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I'm an existing NCP ParkPass Card customer using an NCP ParkPass Card, how do I login to the ParkPass App?

It's not possible to login into the ParkPass App with your NCP ParkPass Card account details but you can set up and register a new ParkPass App account.

  1. Download the ParkPass App. Search for 'NCP ParkPass' on App or Google Play Store
  2. Open the app Select Registration - Do not select Login as you must create a new account on the ParkPass App
  3. Enter your personal details, password and vehicle registration
  4. Enter your existing SaverID (if applicable) during registration
  5. Enter your payment details
  6. Select Register

ParkPass App Maintenance

On Friday 22 January from 20:00, we'll be carrying out some maintenance work on our ParkPass App online customer account portal and our ParkPass App which may take several hours to complete. During this time, some features of your online account and App might not work as expected, so we recommend not logging into your account or using the App if at all possible.

Any live parking sessions within the App could be affected while we’re making changes, so if you experience a problem please contact our Customer Services Team on 0345 050 7080 for assistance. Lines are open 24/7.

We're sorry for any inconvenience this may cause.