How do your offers work on the app?

App prices are based on the tariff board which varies for each car park. We designed the app to be able to offer you tailored promotions based on your parking behaviour, and promotion prices will be discounted off the tariff board. They may be a set price for parking at that car park e.g. park for £1 an hour or they may be a special product for a period of the day e.g. an Early Bird price cheaper than that on the tariff board.

When you pay by another method e.g. at the pay machine, you will be charged the tariff board price.

ParkPass App Maintenance

On Friday 22 January from 20:00, we'll be carrying out some maintenance work on our ParkPass App online customer account portal and our ParkPass App which may take several hours to complete. During this time, some features of your online account and App might not work as expected, so we recommend not logging into your account or using the App if at all possible.

Any live parking sessions within the App could be affected while we’re making changes, so if you experience a problem please contact our Customer Services Team on 0345 050 7080 for assistance. Lines are open 24/7.

We're sorry for any inconvenience this may cause.