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What happens if I have taken a paper ticket on entry to the car park?

If you accidentally take a paper ticket on entry, press the intercom help button at one of the machines. You'll need your NCP ParkPass card to exit.

Your NCP ParkPass card calculates your parking session cost and the relevant discount only if used at both entry and exit, so you'll not be able to enjoy your discount without using your card.

If you forget to use your card on entry, press the intercom help button at one of the machines. You'll need your NCP ParkPass card to exit.