What happened to the Top Up account option for NCP ParkPass?
As of 17 August 2018 all previous Top Up accounts were changed to our Pay As You Go (PAYG) method of payment. This was communicated to all customers via email, prior to the change taking place. When your account was changed, we’d have sent you an email confirming this change.
This doesn’t affect the way you use your NCP ParkPass card in the car parks. If you’ve a Saver rate, this will be unaffected and you will continue to receive this rate as before.
You can also still keep track of your payments and view your transaction history in your account online. Login to your account and go to the ‘Payments and usage' section.