What do I do if I need a replacement NCP ParkPass card?
To request a replacement card, log in to your account, visit the Account section and select Replacement Cards in the menu.
Replacement cards will be charged at £5.00.
Please note, you wont enjoy any discounted parking rates if you don't have your card with you when parking. A lost card will result in you having to pay full price tariff board rates in the normal way until your replacement card arrives, which will take 6 days from your order.