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How much notice do I need to provide to cancel my account?

No notice is needed, you're able to log onto your account and cancel with immediate effect. Once you've cancelled you'll not be able to enjoy any of your NCP ParkPass Card benefits.

If you do decide to cancel your NCP ParkPass Card account, any outstanding balance greater than 0 will be refunded automatically to the credit/debit card linked to your NCP ParkPass Card account at the time of cancelling.

For details about the ParkPass App find out more on our ParkPass page.