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What is the approval criteria for a Gateway account?

We use an approved credit agency to undertake a credit check.

If you're a limited company the credit check is based on the accounting information you filed at Companies House.

If you're a non-limited company or sole trader then the credit check is based on your trading history.

ParkPass App Maintenance

On Friday 22 January from 20:00, we'll be carrying out some maintenance work on our ParkPass App online customer account portal and our ParkPass App which may take several hours to complete. During this time, some features of your online account and App might not work as expected, so we recommend not logging into your account or using the App if at all possible.

Any live parking sessions within the App could be affected while we’re making changes, so if you experience a problem please contact our Customer Services Team on 0345 050 7080 for assistance. Lines are open 24/7.

We're sorry for any inconvenience this may cause.