I'm having difficulties using the service. What should I do?

We're sorry that you are having problems paying by mobile. You can get technical help from one of our providers.

If you are having a problem at one of our:

  • Manchester car parks call PayByPhone on 0161 714 0140
  • London Underground car parks call Park and Go Dash on 0333 123 1994
  • Other participating off-street car parks call RingGo on 020 3046 0010

If you are in one of our car parks and there is a problem with the parking equipment e.g. the barrier, then push the assistance button on a pay machine and contact our Customer Services team on 0345 050 70 80.