Why didn’t I get my Saver Deal / 10% introductory discount rate when I paid using AutoPay?
Saver Deals – which include the 10% Introductory discount - must be added to your account before entering the car park. If you have added a SaverID to your ParkPass account after entering one of our Ticketless ANPR car parks, then that parking session will not qualify for the Saver Deal rate. The 10% Introductory discount is added automatically as a Saver Deal when you register.
If part of your session started before the Saver Deal was added on your account, then you’ll be charged the tariff board price. This will include any special ParkPass prices on the tariff board.
To ensure you always get the best prices please ensure you register and add any Saver Deals to your ParkPass account before you arrive at the car park.